Common reasons reported by traders:
- Trading during restricted news windows.
- Holding over the weekend when not allowed.
- Strategies considered prohibited, such as latency arbitrage, tick scalping or opposite positions on linked accounts, mirrored trading, or with other traders.
- Consistency rule breaches.
- IP address or device issues suggesting account sharing.
- Read the prohibited strategies section carefully and ask support about anything unclear, in writing.
- Keep your own records: trade list, screenshots of rules at the time you started.
- Avoid behaviour near the edge of a rule.
Keep copies of every message exchanged with support during the challenge, since they may be needed later.
Has anyone had a payout denied, and was the reason clear?